1. Introduction

Visit Sveta Gora (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data on visitsvetagora.com.

2. Data We Collect

• Personal Information: Name, email, phone number (from contact forms, bookings, or newsletter signup)
• Technical Data: IP address (anonymized), browser type, device, cookies, and analytics data
• User Content: Photos, comments, or messages submitted through the website

3. Purpose of Data Processing

• To communicate with you (booking confirmations, newsletter)
• To manage workshop registrations and accommodations
• To improve website functionality and user experience
• To comply with legal obligations

4. Legal Basis for Processing

• Consent (e.g., newsletter subscription)
• Contractual necessity (booking confirmations)
• Legitimate interest (website analytics and improvements)

5. Data Sharing

We may share your data with:

• Hosting Provider: For website storage and security
• Newsletter Service: For newsletter delivery
• Analytics Services: For site usage analysis

6. Cookies

• We use cookies to enhance your experience, including analytics and functional cookies.
• No non-essential cookies are used without explicit consent.
• Users can manage preferences via the cookie consent banner.

7. User Rights

• Access your personal data
• Correct or update information
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Slovenian Data Protection Authority

8. Data Retention

• Newsletter data: until unsubscribed
• Contact form messages: stored for 2 years unless deleted sooner
• Analytics data: anonymized and stored according to service policy

9. Security

• SSL encryption, secure servers, and limited access ensure data protection.